ORDERING and SHIPPING POLICIES:
We accept MasterCard, Visa, Discover, PayPal or your personal check as payment.  Orders are shipped via UPS and do not require a signature for delivery.  Most orders are received in 10-14 business days.  If paying by check, your order will be shipped following the clearance of your check with the bank.  By submitting orders to us, you agree to our return and exchange policies.  Any order submitted that requires additional shipping costs, will be placed on hold and you will be contacted via phone or email to approve the additional costs. You may email us at customerservice@petgateandcrate.com to request additional shipping information.  Please provide a complete “ship to” address.  We reserve the right to modify prices at anytime without notice and are not responsible for typographical errors.  Please be aware that manufacturers change colors on plastic items from time to time without warning.  Please click here to see our return and exchange policy.